Reprotec UK - Epoxy Floor Paint - Coatings for Industry Sales Number: 0191 300 9989


Refund Policy

We accept refunds and exchanges.



Our policy lasts 7 days. If 7 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. There will be a 45% restocking charge.


To complete your return, we require a receipt or proof of purchase. 

We will not accept any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery


Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at



Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at and send your item to: Reprotec Material Sales LLP,  38 High Street North, Langley Moor, County Durham, DH7 8JG.



To return your product, you should mail your product to: Reprotec Material Sales LLP, 38 High Street North, Langley Moor, County Durham, DH7 8JG.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


If you are shipping an item over £150.00 you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


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Reprotec UK - Industrial Flooring, Floor paint - Floor Repair & Maintenance - Concrete Repair - Anti Slip Paints

.......0191 300 9989..... ....Technical Help Line....

We manufacture high quality epoxy floor and wall paints, concrete repair materials and anti slip products. All Prices shown are excluding VAT. This will be added at checkout after any us at....

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